The Work
Selected work — digital products, physical experiences, and the service systems that connect them.
Invisible Hate
Invisible Hate is a powerful tool that enables millions of Americans to see where Confederate monuments stand, learn the truth behind them, and take action to help tear t…
Publix
This project showcases the redesign of the Publix Holiday Recipe microsite, aimed at providing an engaging and user-friendly experience for holiday meal planning.
NBA Omni-channel UX
Guide Beer Smart Beer Tap
Sweetwater Brewing, embarked on an interactive product project that combined the art of brewing, the thrill of outdoor pursuits and cutting edge mobile technology.
ATB Bank - Service Blueprinting
This project presents the development of a custom service design blueprinting toolkit, integrating live site and call center data to enhance service delivery.
IEX
Lowe’s
This project highlights the redesign of the Lowe’s e-commerce iOS app, tackling the challenges of managing a vast product catalog and integrating in-store inventory mapping.
CHUBB Insurance
Huge Impact
Under Armour
The goal was to create a seamless and engaging shopping experience, emphasizing intuitive navigation, personalized recommendations, and a streamlined checkout process.